The Natural Bed Company has been established for over 40 years. We love to hear from our customers and really do appreciate your feedback. You can find customer reviews on our product pages, on Google, Trustpilot, Facebook and freeindex. Please take a look at just a few of the more recent customer reviews here.
‘Excellent quality and service’
We recently bought the Carnaby in black finished oak and we love it. It is excellently made, the slat system is very supportive meaning we really have felt the difference. It was very satisfyingly simple to assemble but doesn’t look or feel at all like a self-assembly! I had some queries through the decision making process and I was helped along the way by knowledgeable and friendly staff. Thank you!
Jess
April 2024, via Trustpilot
‘Highly recommended’
I don’t usually leave reviews but after getting our new oak Bloomsbury bed along with the Bok table it just makes sense to do so. The finished product is really impressive in quality, finish and design. I also found the actual experience of ordering a real stand out, from the website providing excellent visuals of the product along with woods and side tables combinations helping with decision making, to the extensive description and important details on checking mattress depth before ordering. Highly recommended, definitely worth it.
Julien
January 2024, via Google
‘We are delighted with the bed’
Experience was smooth, the assembly instructions were very clear, and we are delighted with the bed. Customer support was very helpful and responsive in sorting out delivery.
Oliver
December 2024, via Trustpilot
‘Very pleased with everything’
Easy to order. Clear policies on environment and fair pay for staff.
Kartur
February 2024, via Trustpilot
‘I couldn’t be happier‘
Beautiful bed frame from Natural Bed Company. High quality, impeccable workmanship, and all within the time frame they quoted when I ordered. I couldn’t be happier, and customer service was friendly and kind when I had questions about the order. 10/10. Won’t have to replace my bed frame ever again!!!
Maevid
July 2024, via Google
‘Top quality craftsmanship‘
Ordered a King size Camden bed in Oak. Well worth the wait and the price. Top quality craftmanship, very easy to assemble and looks like it will last several lifetimes. Excellent, thank you.
Alan
August 2024, via Google
‘A delight to deal with‘
We have bought our second Cochin bed from NBC as we loved the first so much. The design is light and elegant, very timeless. The company were a delight to deal with, responsive to queries, and we would happily buy from them again.
Sarah
December 2024, via Google
‘A fantastic experience with Natural Bed Company from start to finish!‘
We had a fantastic experience with Natural Bed Company from start to finish! We arranged to visit to the shop back in May and had a lovely time browsing in the showroom and speaking to the staff, got a lot of help with wood samples and additional pictures. Decided on the Oregon in Maple. We knew it was going to be a wait until it gets made and delivered but it was TOTALLY WORTH the wait! The bed is stunning and so beautifully finished. The quality of the wood and the design makes it really sturdy. Was easy to assemble too. We have had it for a month now and would 100% recommend!
Izzy
November 2021, via Google
‘The whole process was flawless’
What a fantastic company to deal with and an excellent product! Ordered the Nevada in Oak and it is exactly what I wanted and expected, and beautifully finished. The assembly instructions are simple and it was very quick to put together. The whole process was flawless, and everyone I spoke to along the way was supremely helpful and always found my order and details immediately. They even suggested a slight height alternation to the headboard as my chosen mattress is quite deep, which I am very grateful for. I would not hesitate to recommend or order again. Excellent.
Rebecca
March 2019, via Trustpilot
‘Excellent online company to deal with’
Excellent online company to deal with, great communication and bed throw received with 48 hours of ordering. The product is exactly as described on line and colours are perfect.
Janet
February 2020, via Trustpilot
‘I will own it forever’
The bed is a thing of beauty. It’s so elegant and classic, you can tell the quality. I will own it forever.
Catherine
April 2019, via Trustpilot
‘Customer service is second to none‘
Since 2015, I have bought 2 beds for myself and 2 beds for my parent’s from the Natural Bed Company. All of them have been excellent and many guests have said its the best bed they have slept on. Their customer service is also second to none.
Mark
January 2021, via Google
‘The beds are fabulous‘
The beds are fabulous! We have the arran beds with pure wool covered headboards in our holiday let. Wish they were in our house instead! The quality is top notch and I love the Moon fabric that we have. I highly recommend The Natural Bed Company.
Mary
October 2020, via Trustpilot
‘Extremely happy about the whole process‘
We are very pleased with the bed. It was straightforward to assemble and is sturdy. The drawers are solid and very useful. We did swap the new mattress which is very comfortable. The communication with you was excellent and the delivery people, especially for the mattress, were very proficient and helpful. We were extremely happy about the whole process and would recommend you.
David
January 2022