PLEASE NOTE – the information in this blog post is subject to change. Please see our product pages for the latest updates on our designs. Or, feel free to contact us if you have any questions.
Ordering a bed from Natural Bed Company is not like purchasing furniture of the rack! At Natural Bed Company we take pride in the fact that our beds are hand-made to order in our Sheffield workshop. Because of this, we can discuss any changes and adjustments that you may require. Possibly you are very tall and need an extra long bed? Or maybe you have a very deep mattress and would like us to change the position of the headboard so it doesn’t hide your headboard panel? Or maybe you’d like to order a bed with a foot-board, or without a headboard?
All alterations must be discussed before we start production, so we can ensure we make it just right. Customising a bed does not change the lead time.
We ensure that the timber used in the construction of your solid wooden bed is of the highest quality. We order the timber for the latest orders every week to prevent damage to the wood or warping. Working in this way also guarantees that each piece of timber used in your bed will be from the same batch. Meaning, that the sections used are more likely to complement each other.
Our lead in time is usually between 6 – 8 weeks. This is in addition to delivery which can be up to 7 working days, or up to 10 working days for remote areas (see our delivery info page).
We want to make sure that your Natural Bed Company bed is of the highest standard. Usually, each bed is allocated to a single craftsman in our workshop, to take from start to finish. When you receive your NBC solid wooden bed we’re sure that you’ll think it was worth the wait!
If you want to learn more about the timber we use or our workshop, take a look here.
Our lead time is usually around 6 – 8 weeks.
We only order the timber that we need to make beds we have on order, so the first few weeks is waiting for the timber to arrive. After that, your bed is handmade by one woodworker before being finished and packed ready for delivery. There are a set number of production slots available each week, and your order will join the back of the queue.
Upon ordering you will be given an approximate despatch date. This is the date we expect your order to be collected by our courier and not a delivery date. Unless you have a remote postcode, we’d usually expect delivery to occur later that week. In some cases it can be early the following week. Please note this information doesn’t apply to international orders.
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